Ticket #1437 (closed assessed: not an issue)

Opened 2 years ago

Last modified 2 years ago

Corrupt signature

Reported by: saachis Owned by: jeroens
Priority: high Milestone: Ecopath 6: future version
Component: Overall Logistics Version: 6.5 beta
Severity: major Keywords:
Cc:

Description

Whenever I try to download the EwE6.5_beta_setup.exe file, the download fails with the error message that "the signature of EwE6.5_beta_setup.exe is corrupt or invalid"

Change History

comment:1 Changed 2 years ago by jeroens

From other websites:

The error message "Signature of [program name].exe is corrupt or invalid" indicates that the file was not completely downloaded. We've heard of customers having this issue when the program Windows Smartscreen interferes with the download.

You can correct this issue by trying some of the following:

  • Change the "target" location of the file to the default Windows "Downloads" folder.
  • Try downloading the program using a different browser such as Chrome or Firefox.
  • If you have the SmartScreen filter, click View Downloads, right-click the downloaded install file, then click "Run anyway."

You can also disable SmartScreen:

  1. Go to Internet Options in Internet Explorer (Tools menu or gear icon) or Control Panel. You can type "Internet Options" in Windows search on the Start menu.
  2. Click on the Advanced tab.
  3. In the settings area, scroll to the bottom where the Security section is.
  4. UNcheck the box for Enable SmartScreen Filter.
Last edited 2 years ago by jeroens (previous) (diff)

comment:2 Changed 2 years ago by jeroens

  • Status changed from new to closed
  • Type changed from not assessed to assessed
  • Resolution set to not an issue

Confirmed: the error report was caused by an incomplete download. Not an issue

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