Ticket #458 (closed assessed: not fixable)

Opened 11 years ago

Last modified 9 years ago

System font incompatibilities may crash EwE6

Reported by: chingv Owned by: jeroens
Priority: low Milestone: Ecopath 6: release 6.0.8
Component: Overall GUI Version:
Severity: crash Keywords:
Cc:

Description

On a French machine EwE6 refused to show grids. The application threw an error that the font 'Times New Roman' did not support the 'Underline' style. A similar problem was encountered for the 'Arial' font, not supporting the 'Regular' style.

Change History

comment:1 Changed 11 years ago by jeroens

Replacing Times New Roman and Arial with standard US versions resolved the problem. However, this is no solution. The problem originates in SourceGrid?. If this problem reoccurs, we may have to consider to upgrade to the newest version of SourceGrid? (which at the time of writing is 4.8, while EwE uses version 2.2!) or consider distributing 'correct' fonts with the application installer.

comment:2 Changed 9 years ago by jeroens

  • Owner set to jeroens
  • Status changed from new to assigned

Another idea: connect EwE grid to system font for windows, if it is not already thus connected. Windows does not seem to have this problem.
Newest Sourcegrid version is 4.21... Shall we update? Shall we?

comment:3 Changed 9 years ago by sunk

  • Type set to not assessed

comment:4 Changed 9 years ago by jeroens

  • Type changed from not assessed to assessed

comment:5 Changed 9 years ago by shermanl

  • Milestone changed from Ecopath 6: build 6.0.7 to Ecopath 6: build 6.0.8

comment:6 Changed 9 years ago by jeroens

  • Status changed from assigned to closed
  • Severity changed from major to crash

It is highly unlikely for a Windows system font to become corrupted. If this happens, we cannot offer a solution. This is a major Windows problem, out of reach of EwE6.

Note: See TracTickets for help on using tickets.